Services
Free delivery*
As a service to our customers, we can provide free delivery Monday to Friday within metropolitan and other selected areas.*
We will also give you a courtesy call to confirm the delivery.
Removals
Additionally, we can organise removal of your old refrigerator and/or washing machine plus packaging – on a similar one-for-one basis on delivery.*
Connection
Want to use your new refrigerator and/or washing machine straight away but not sure how to connect it? No problems.
At Winning Appliances we can connect most new refrigerators and/or washing machines to existing, compatible plumbing and electrical connections at the time of delivery.*
After Sale Service
If you happen to have any product difficulties, Winning Appliances is able to follow up with the supplier directly.
To book a service call (either in or out of warranty) please call (02) 9735 5910, ask for our Customer Services Liaison Department and we will contact the supplier/manufacturer on your behalf.
Free cooking demos
Winning Appliances offers free in-store cooking demonstrations to assist in either making the right decision when choosing to buy kitchen appliances or help you get the most out of your existing appliances.
These informative and fun cooking demos make for a unique shopping experience and are conducted by expert appliance brand representatives from Miele, Smeg, Neff, Ilve, Gaggenau, AEG, Electrolux and more.
Additional services (fees & conditions apply)
Winning Appliances can organise installation services by reputable, licensed tradesmen for your new appliances (including any required cabinetry, electrical and plumbing work).
Additional appliance pick-ups are also available, provided that the appliance is disconnected and on a similar one-for-one basis (in relation to the original invoice).
Winning Appliances Guarantee of Excellence
Winning Appliances guarantees a competitive market price and will match or better genuine prices.**
Terms and Conditions of Sale
A minimum 10% deposit (50% on Wolf & Sub-Zero brands as well as custom made and special buy-in products) is payable on placement of your order with the balance due at the time of delivery. Customer made or special buy products are not refundable.
Please refer to our standard Terms and Conditions of Sale for more details.
*Connection/removal fees apply. Excludes certain products/brands and is subject to reasonable access. (Reasonable access is based on being able to do the delivery manually using 2 delivery people).
**A genuine price is usually an advertised price or a written quote. Our price guarantee does not apply to products from the following Agency brands AEG, Asko, Elica, VZug, Hoover, Falcon, GE, St George, Gaggenau, Neff and Miele. The prices for these products are set by the manufacturers and are consistent across all retail stores nationwide as retailers act as agents and we cannot adjust prices. Please ask our sales staff regarding individual agency product terms and conditions including minimum deposit requirements.